Client success manager

Job description

👉 Are you an up-and-coming account manager looking for an exciting new opportunity at a leading digital marketing firm?

👉 Want to be part of an innovative, fast-growing team where your voice is heard and your contributions actually make a difference?

If so, this may be the opportunity you're looking for. 

We're growing our paid media team and looking for ambitious, performance-focused marketers to help us through yet another growth spurt.

About WebMechanix

WebMechanix launched from humble beginnings in 2009 and rocked the local marketing scene with a no-nonsense, performance-obsessed approach to digital.

We've been recognized for continual innovation, a growth-oriented culture, and transforming websites from static brochures to 7-figure sales agents.

We believe...

  • That good people don’t need to be “managed”
  • That success starts from the inside out
  • In being open to & asking for different perspectives
  • That smart teams run circles around lone geniuses
  • That diversity is a prerequisite to success
  • That marketing should be ANYTHING but boring

So, if you're ready to join a team of digital pioneers... To play a part in redefining the standard in digital marketing performance... To put Baltimore / DC on the map, this is the chance for you 🚀

Requirements

Responsibilities

  • Serve as lead on several client accounts
  • Manage the day-to-day execution of multiple client accounts using skills in SEO/SEM, paid media, social media, and other internet marketing disciplines
  • Communicate client strategies  to production teams on both marketing and development/creative sides of the house
  • Run 3, 6 and 9 month reviews of existing campaigns
  • QA deliverables generated by team members
  • Deliver presentations to clients and potential clients
  • Educate clients on best practices

Skills & Experience

  • 1+ year working as an account manager, marketing specialist, or similar role
  • Excellent project management, organizational and time management skills
  • Proficient with Excel and PowerPoint
  • Deep understanding of Google Analytics, Google Adwords, Microsoft AdCenter, keyword tools, reporting tools, and a range of popular digital marketing tools
  • Flexible, adaptable, and motivated self-starter
  • Ability to have fun!

Bonus Skills & Experience

  • Proficient in writing and understanding valid HTML
  • Google AdWords certified
  • Google Analytics certified
  • HubSpot Product certified

We are an EEO employer: Minority/Female/Disabled.